Legal
Privacy Policy
FARFETCH SHOP collects the information needed to operate this website, support customer accounts, process orders, keep the store secure, and respond to customer requests.
Information We Collect
We may collect information you provide when you browse the store, create an account, place an order, or contact us. This can include your name, email address, delivery details entered at checkout, account details, order details, and messages sent to customer care.
We also collect technical information that helps the website work correctly, including cookies, device and browser information, security logs, and checkout session information.
How We Use Information
We use this information to maintain the website, manage carts and checkout, process payments through supported payment services, send order and delivery updates to the email address used at checkout, provide account access, respond to support requests, and protect the store from abuse or fraud.
We do not sell customer personal information.
Service Providers
The store depends on WordPress, WooCommerce, hosting, email, security, and payment services. These providers may process information only as needed to provide their services to the store.
Your Requests
For privacy-related requests, contact fftshophk@gmail.com. We may need information that helps us identify the relevant account or order before responding.
Cookies
The website uses necessary cookies to support cart, checkout, account security, and payment processing. More detail is available in the Cookie Policy.
Klaviyo marketing services
We enable Klaviyo marketing tracking only after a visitor gives clear consent.
After consent, an email address and related marketing events may be sent to Klaviyo for subscription, marketing, and event analysis.
A visitor can delete or block this site's cookies through browser cookie settings to withdraw prior consent; when visiting again, the visitor can choose cookie preferences again.
Before consent, Klaviyo marketing scripts must not load and marketing tracking events must not be sent.
Klaviyo is a third-party service; data may be processed under its privacy policy.