Customer Care

Returns & Exchanges

Contact customer support before sending an item back so we can confirm eligibility and provide the correct return instructions.

Preparing a return

Items should remain in their original condition, with any included packaging, labels, and accessories unless customer support confirms otherwise.

Refund timing

If a return is accepted, refund timing depends on return delivery, inspection, and the payment method used for the original purchase.

Exchanges

Availability can change quickly. Customer support will confirm whether a replacement size or item can be reserved.